All product reviews are from verified customers, and all reviews that meet our simple review guidelines are published on our product pages. We have a few simple rules to ensure that product reviews are useful, informative, and safe. We will not publish reviews that contain:
- Offensive or explicit content
- Personally identifiable information
- References to competitors
- URLs or links to other websites
- Monday – Saturday: 10:00 am – 7:00 pm.
- Sunday: 11:00 am – 6:00 pm.
All photos on our website are taken by professional photographers under lighting conditions that are typical in a residential home.
We endeavor to accurately show the finish color and texture as best we can. How these photos display on any individual monitor and output from any printer can vary based on the different settings. If we can be of assistance in selecting the right furniture for your situation (style, dimensions, color, fabric swatches, etc.) get in touch and we would be happy to help.
The dimensions of each of our furniture items can be found on the relevant product page. Contact us over email or chat if you have questions about packaged dimensions.
We showcase a large majority of our furniture on our website; however, not all of the products available at our stores appear online. For example, many items can be special ordered in a variety of fabrics and colors to fit your desired taste. In fact, if you have a specific look you are interested in but do not see it online or in our stores, you can work with us to custom order your very own piece! As always, feel free to Contact Us or visit our store.
The stock status of each of our furniture items can be found on the relevant product page.
You may also call or email us at Contact Us for up to date availability on any item.
Ordering & Payment
We accept all major credit cards (Visa, Mastercard, American Express, Diners Club, and Discover).
Customers are able to arrange financing for their purchase with our financing partners Synchrony.
We collect sales tax where we are required to by law. Any applicable taxes will be clearly shown at checkout.
You will be charged for your order when you place it.
If you buy a special order product, you will have an option to pay a 50% deposit when placing an order and 50% before delivery.
A confirmation email is sent to you shortly after you place the order. If you have not received it within a few hours of placing your order, please contact us so we can help.
No two pieces of furniture are identical, so the wood grain, color, and stitching of your furniture can vary from the pieces you saw on the showroom floor. Therefore, returns and exchanges will not be authorized for any reason other than manufacturing defects or delivery damage that cannot be restored. If unusual circumstances dictate an exception to this policy, then an authorized exchange or return will be subject to a restocking fee of the greater of $100 or 15% of the purchase price. Please contact our Customer Service at Contact Us page to determine if an exception is available.
Shipping, Delivery & Assembly
Returns & Cancellations
All sales of clearance and floor sample merchandise are sold “as is” and are final after pickup or delivery. We will not authorize a refund, exchange, return, or repair (including delivery damage repair) on clearance merchandise product for any reason. Given the nature of clearance products, we strongly advise that such items be picked up by our customers rather than delivered by us (or our representative), as any damage that occurs during delivery is your sole responsibility.