Cancellations & Refunts

All sales are final. Deposit for purchase is not transferable or refundable.

Return Policy

14 Day Return Policy With 25% Restocking Fee

Only “IN STOCK” items are covered by our return policy, items marked “SPECIAL ORDER” can not be returned at any case. If you would like to return an item that is new, undamaged, unused and contains its original packaging, you may return the product within 14 days of receipt. To return items for an exchange or refund please call us at 877-777-3771 or 718-676-1977 and one of our customer service representatives will start a return process with you.

 

1. Return authorization number will be sent to you by email. Any returns without a Return Authorization number will not be accepted.

 

2. Shipping product back. All returned products must be undamaged and in original condition (not used and not installed, with all original packaging material included). Once an item has been assembled it is no longer returnable. Repack products for return in the original box with original packaging material. Ship the product to the warehouse address provided with your return authorization mail. We recommend using a carrier that will provide you with the tracking number, please email tracking number to us.

 

3. We are highly recommend you to insure your return shipping. All returns will be check for damages with your shipping carrier, if any damages will be found cause of transit we will reject this return delivery. In that case it is 100% customer’s responsibility to file a claim with delivery company for the damaged goods. MIG Furniture, Inc. will not issue any refunds and will not accept the return of goods damaged in transit and cause of the shipping carrier.

 

4. All returns are subject to round trip shipping charges even if purchased item was marked as “Free Delivery”. Actual shipping / handling cost + 25% restocking fee will be deducted from the refund (Shipping / Handling invoices will be mailed to the customer upon request).

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